FAQ

CONSULTATION POLICY

• Consultations are mandatory for all color services.
• Consultations are not done over the phone or virtually.
• Any hair color service or single process is automatically considered a
  full color correction service.
• Touch-ups are no longer offered.

RESCHEDULING, CANCELLATION & LATE POLICY

• Appointments must be canceled at least 48 hours in advance.
• Cancellations made less than 48 hours before the appointment will result in loss of deposit.
• Only one reschedule is allowed per appointment.
• You can only rescuehdel 2 times a 3 is a new appt and lose your deposite , the deposit is forfeited.
• The booking system will not allow a third reschedule.
• If a client arrives more than 10 minutes late, the appointment may be rescheduled, and the deposit may be lost.

CHECKOUT POLICY

• All sales are final. No refunds.
• Client must agree to:
  • Deposit policy
  • Cancellation & rescheduling policy
  • Chemical & allergy consent forms